FAQ´s

Find our frequently asked questions below. If your question was not answered please send us an email to info@mydryblooms.com and we will answer you as soon as possible.

How long does shipping take?

You can choose between standard shipping which takes 2 to 3 business days or next day delivery shipping which takes 1 business day.

What if I want to return a product?

You can return a product under the following conditions:

  • The item is damaged, defective, or incorrect upon delivery.
  • The product is not as described or does not meet the quality standards outlined on our website.
  • You receive the wrong item.
  • You request a return within 7 days of delivery, and the product is in original, unopened, and unused condition.

To initiate a return, please contact our customer service team at sales@mydryblooms.com and provide your order number and details of the issue (e.g., damaged, defective, wrong item). We will guide you through the return process and, if necessary, provide you with a return shipping address.

Returned items must be in their original, unused condition with all original packaging.

You can find all the details for the return policy here.

How do I take care of my bouquet?

  • Keep Them Dry: Dried flowers are, as the name suggests, sensitive to moisture. Store them in a dry place, away from humid environments like bathrooms or kitchens. Excess moisture can cause them to wilt or mold.
  • Avoid Direct Sunlight: While dried flowers love light, direct sunlight can cause them to fade over time. To preserve their vibrant colors, place your bouquet in a spot with indirect light or rotate it occasionally to prevent uneven fading.
  • Dust every few weeks: Over time, dried flowers can collect dust. Gently dust your bouquet every few weeks using a soft brush or a can of compressed air. If the bouquet is large, you can also give it a light shake outdoors to remove any dust.
  • Keep Away from Strong Airflow: Dried
    flowers are delicate, so avoid placing them in areas with strong airflow, like
    near fans or air conditioning vents. These can cause petals to become brittle
    or dislodged.
  • No Watering: Since your bouquet is dried, it doesn’t need water! Water causes the flowers to lose their shape, color, or
    even mold. 
  • Handle with Care: Dried flowers are fragile, so handle your bouquet with care. When moving it or adjusting its position, be gentle to avoid breaking any stems or petals.

Do you have a physical location?

Unfortunately, no. For now we are exclusively available online through this website.